Shipping Policy
Delivery Guidelines
When can I expect to receive my package?
All orders are shipped from our warehouse within 5 business days of the order date. Your package should arrive within 10 to 20 business days after shipment, depending on the carrier and the accessibility of the delivery location. We apologize for any potential delays due to customs inspections, clearances, or transit disruptions caused by the carrier.
All orders are shipped from our warehouse within 5 business days of the order date. Your package should arrive within 10 to 20 business days after shipment, depending on the carrier and the accessibility of the delivery location. We apologize for any potential delays due to customs inspections, clearances, or transit disruptions caused by the carrier.
How do I track my order?
We will provide you with a tracking number via email once your shipment is confirmed. You can use this number to track your order on the following website: http://www.17track.net/.
We will provide you with a tracking number via email once your shipment is confirmed. You can use this number to track your order on the following website: http://www.17track.net/.
What are the shipping fees?
We apply a flat shipping fee of $2.99 USD for all international destinations.
We apply a flat shipping fee of $2.99 USD for all international destinations.
Which countries do you ship to?
Currently, we offer worldwide shipping. If your country is not covered by our logistics network, we will inform you immediately and make the necessary adjustments to your order. For more information regarding our delivery destinations, please contact us at: service@celestynxabc.com.
Currently, we offer worldwide shipping. If your country is not covered by our logistics network, we will inform you immediately and make the necessary adjustments to your order. For more information regarding our delivery destinations, please contact us at: service@celestynxabc.com.
How can I change my shipping address?
Address changes are only permitted on the same day the order is placed, or up until 11:00 AM (PDT, UTC-7) on that day. To request a modification, please contact us at: service@celestynxabc.com.
Address changes are only permitted on the same day the order is placed, or up until 11:00 AM (PDT, UTC-7) on that day. To request a modification, please contact us at: service@celestynxabc.com.
Can I have my package delivered to an address different from my billing address?
Yes, this is completely possible.
Yes, this is completely possible.
How will my order be delivered?
Orders are delivered from Monday to Friday, excluding public holidays. Orders placed on Saturday or Sunday will be processed and scheduled for delivery starting the following Monday.
Orders are delivered from Monday to Friday, excluding public holidays. Orders placed on Saturday or Sunday will be processed and scheduled for delivery starting the following Monday.